2023/02/02

Q&A

Q1. Is there any condition to use a free loaner car?

A. When the sales contract is finalized, our specialists perform inspections, maintenance service, cleaning, and registration procedures. It can take up to 3-4 weeks until car delivery. Therefore, we provide you a loaner car.

 

Q2.What do I need at the time of signing?

A. When you sign a contract, we need your driver’s license and signatures on paperwork.

 

Q3.What’s covered under the warranty?

A. It covers over 250 items in main parts of the system: the engine, power transmission, and air conditioner. Note that malfunctions due to the owner’s negligence and consumables are excluded.

 

Q4.What’s included in the maintenance service?

A. We conduct maintenance service every 12 months in accordance with the “Car Inspection Standard” by the Ministry of Land, Infrastructure, Transport,and Tourism.

 

Q5.What is the interest rate of an auto loan?

A. Please contact the affiliated finance company directly.
Company name “AK Kogyo Co., Ltd.”
Address “370-1 2F, Sunabe Chatan-cho, Nakagami-gun, Okinawa”
Phone number “+81988943027”

 

Q6.Is it possible to install add-ons like audio speakers?

A. Yes, we can. We have audio specialists, please feel free to let us know.

 

Q7.If I cannot find a car I want in your inventory, could you find one for me?

A. We search for a car that matches your liking within your budget. For instance, we found Toyota Crown 2009 upon customer’s request. We looked into its milage, color, grade, trim level, and if the car is with or without manufacture warranty.

 

Q8.Are there any offers when I refer a friend?

 

A. We are cashing back 20,000yen to the referrer.

 

Q9.Is it possible to repair or exchange consumables other than what is covered by the warranty?

A. Yes, we can. Our skilled professional service staff help with your needs. Depending on the repair, we may take some time to fix it. Please contact us in advance.

 

Q10.Do you have a replacement car while my car is in your garage?

A. We offer a loaner car.

 

 

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公式サイト：https://okinawa-usedcars.com/

UsedCars.com（KADENA GATE2）

〒904-0031 沖縄県沖縄市上地４丁目１−１

電話：090-7166-0704